Stop letting genuine enquiries and potential customers disappear because you don't know what to say next.

The Sales & Customer Follow-Up AI Prompt Toolkit by Ben Massey gives small businesses, trades and entrepreneurs a practical system for using ChatGPT throughout the customer journey.

Instead of generic one-line prompts, you'll first complete the included Sales & Follow-Up Business Profile and install the Master Prompt.

This teaches ChatGPT how your business operates — including your services, pricing information, customer journey, quote process, booking process, common questions, objections and preferred communication style.

You can then use 40+ specialist prompts whenever you need help responding to or following up with customers.

Inside you'll get:

Sales & Follow-Up Business Profile
Sales & Follow-Up Master Prompt
40+ detailed ChatGPT prompts
New enquiry responses
Facebook & social DM replies
Price enquiry responses
Service-area enquiries
Availability enquiries
Lead qualification prompts
Job detail requests
Photo & video requests
Discovery call questions
Quote cover messages
Quote explanation prompts
First, second & final quote follow-ups
Price objection responses
"I need to think about it" responses
Competitor quote responses
Trust objection responses
Missed-call text messages
Web-form responses
Abandoned enquiry follow-ups
After-hours responses
Old enquiry reactivation
Old quote reactivation
Past customer check-ins
Seasonal reactivation
Booking confirmations
Appointment reminders
Rescheduling responses
No-show follow-ups
Pre-job information
Job completion messages
Review requests
Referral requests
Repeat-service reminders
Related-service follow-ups
Message Improver
Follow-Up Sequence Builder

The toolkit is specifically designed to help prevent AI from inventing prices, availability, discounts, previous conversations, guarantees, customer details or promises.

The aim isn't to turn every customer conversation into a pushy sales script.

It's to help you respond faster, communicate more professionally, follow up consistently and make it easier for genuine customers to take the next step.

Perfect for tradespeople, local service businesses, small businesses, entrepreneurs and anyone handling their own enquiries and sales.

Digital product — instant access after purchase.